GDPR Privacy Policy
Privacy Policy for Barong World
Effective Date: November 18, 2024
Barong World ("we," "us," or "our") values your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and protect your data when you visit our website, purchase products, or interact with us. By using our services, you agree to the terms of this Privacy Policy.
1. Information We Collect
We collect the following categories of information:
a. Information You Provide to Us
Personal Information: Your name, email address, phone number, and shipping/billing address when you:
- Place an order.
- Contact customer support.
- Sign up for newsletters or promotions.
- Payment Information: Payment details (e.g., credit/debit card information), processed securely through third-party payment providers.
- Feedback: Any reviews, surveys, or communication you send us.
b. Information Automatically Collected
When you visit our website, we may collect:
- Device Information: Your IP address, browser type, and operating system.
- Usage Data: Pages visited, time spent on the website, and referral source.
- Cookies and Tracking Technologies: Small files stored on your device to enhance user experience (see Section 6 for details).
c. Sensitive Personal Information
We do not intentionally collect sensitive personal information such as health data, unless explicitly required and consented to.
2. How We Use Your Information
We use your information for the following purposes:
- To process and fulfill your orders.
- To communicate order status, respond to inquiries, and provide customer support.
- To send promotional materials, special offers, and newsletters (with your consent).
- To analyze website traffic and user behavior for improvement.
- To ensure legal compliance, prevent fraud, and maintain security.
3. Applications and Third-Party Services
Barong World uses several applications and services to operate efficiently and provide the best possible experience. These include:
a. Analytics and Tracking
- Google Analytics: Tracks website performance, user behavior, and traffic sources.
- Data collected: IP addresses, device information, and browsing behavior.
- Purpose: To improve our website and understand user trends.
b. Project Management and Collaboration*
- Asana and Slack: Used for internal team collaboration and project management.
- Data collected: Internal tasks and discussions; no customer data is directly stored.
c. Marketing and Customer Engagement
- Klaviyo: Sends marketing emails, newsletters, and promotional campaigns.
Data collected: Email addresses, purchase history, and user preferences.
Purpose: To deliver targeted marketing.
d. Social Media Platforms
- Facebook, Instagram, TikTok, and Pinterest: Used for advertising, engagement, and sharing content.
e. E-commerce Platforms
- Shopify and Etsy: Platforms for managing orders, payments, and inventory.
f. Shipping and Logistics
- DHL Express and UPS Express: Manage shipping and delivery of orders.
g. Productivity Tools
- Google Sheets: Organizes operational data and customer records.
E-commerce Marketplaces
- eBay: Used for additional online sales channels.
4. Sharing Your Information
We do not sell your personal information. However, we may share your data with the above applications and services for legitimate business purposes, as outlined.
5. Your Rights
As a Barong World customer, you have the following rights regarding your personal data:
- Right to Access: Request a copy of the personal information we hold about you.
- Right to Correct: Request corrections to inaccuracies in your information.
- Right to Delete: Request deletion of your data, subject to legal or contractual obligations.
- Right to Opt-Out: Opt out of receiving promotional communications.
- Right to Data Portability: Request a copy of your data in a machine-readable format.
- Right to Limit Use of Sensitive Information: Restrict certain uses of sensitive personal data.
To exercise these rights, contact us at mabuhay@barongworld.com.
6. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience. These include:
- Essential Cookies: Necessary for website functionality.
- Performance Cookies: Help us understand how visitors interact with our site.
- Marketing Cookies: Used to deliver personalized ads and content. You can manage cookie preferences through your browser settings.
7. Data Security
We implement technical and organizational measures to protect your data from unauthorized access, disclosure, or misuse. These include encryption, access controls, and secure data storage. However, no system is completely secure.
8. Children’s Privacy
Our website is not intended for children under 13 years old. We do not knowingly collect information from children. If you believe a child has provided us with personal data, please contact us to remove it.
9. Third-Party Links
Our website may include links to third-party websites. We are not responsible for the privacy practices or content of these external sites.
10. Updates to This Privacy Policy
We may update this policy from time to time to reflect changes in our practices or legal requirements. We encourage you to review this page periodically.
11. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or your data, please contact us:
Barong World
This Privacy Policy complies with applicable privacy laws, including the California Consumer Privacy Act (CCPA) and the General Data Protection Regulation (GDPR), where applicable.
