Barong World's Exchange & Return Policy 

Exchanges are available for all product orders, but we do not offer refunds in any case. Instead, we provide store credit. As the items are all handmade quality textile materials. Customers will be in the one to pay the return label to ship the item back to our country distribution centre and thee new shipping cost for the replacement. We recommend to review the size chart thoroughly to get a 99% Perfect fit guarantee and for dresses we suggest you can provide your exact measurements.

Cancellations of order are allowed 48 hours from placing the order and full refund will be issued in cases of mistakes or changes of mind.

Process of exchange:

• Store credit is offered for returns instead of refunds. Items must be returned within 14 days of receipt, in original, unused condition with all tags and packaging.
• Email us at mabuhay@barongworld.com your order number and reason for return. Return shipping is the customer’s responsibility. Our barong virtual customer care will help you identify the best sizing.
  
• Custom sizes are not refundable but exchange is allowed if the sizes are not correct. If you are in doubt simply choose the regular sizes we have on the size chart as they usually have a 99% fitting guarantee. 
• There is a $15 re-stocking fee and a $7 delivery charge for exchanges. Once these fees are covered, we will ship the correct item to your address. This policy applies to all barong and bolero items. The re-stocking fee for Filipiniana dresses, Pinilian, and Barong coats will be $49, along with the standard $7 delivery charge.

Issuance of Store Credit:

• Store credit will be issued after inspection of the returned item(s), excluding shipping costs.
• Clearance sale items are final sale and not eligible for returns or store credit.
  For assistance, contact our customer service team.
• Refunds can only be processed if the error is on our part, such as sending the wrong item, color, size, incorrect measurements, or a defective product.

If you have any questions you can always call us at the following numbers:

USA :                           +1 619 376 6120

CANADA :                   +1 647 496 1407

AUSTRALIA :              +61 8 6230 3613

UNITED KINGDOM :  +44 20 4586 8238

PHILIPPINES         :    +63 927 744 2291

EMAIL :                        mabuhay@barongworld.com

Maraming Salamat po!